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When you're planning Small Business Server networks, take
great care when it comes to selecting external modems... as external
modems are crucial to your clients' success when it comes to both the
Remote Access Server and Fax Server software.
Choosing the "right" external modems, meaning
both external modems and multi-port serial adapters, is a crucial part of
planning a successful Remote Access Server and Fax Server software
implementation... because remember that both modems and multi-port serial
adapters have associated device drivers and firmware. |
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The Benefits of External Modems
While your clients and small business end users in general
may be attracted to price savings of internal modems, many times this ends
up being the "fool's bargain"... as small business
clients end up spending unusually large amounts of billable hours for
their system integrators or computer resellers to install difficult to
configure modem devices. In reality, although a Small
Business Server-friendly modem, meaning one that's been pre-tested to work
with both Remote Access Server and Fax Server software, is almost always
more expensive than generic brand, bargain-basement internal modems, your
clients' installation and ongoing support costs are minimized by
predictable, easy to configure, standardized telecommunications
hardware... primarily the external modems. This leaves more
money in your clients' budgets for higher-impact, higher-margin services
such as training and application upgrades, as well as other more
strategic, ROI-impacted projects. So what are the most compelling
benefits of external modems?
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External modems can be reset without rebooting
the Small Business Server system, Remote Access Server and Fax Server software.
Without external modems, you'll end up having to force all end users
to log off their systems.
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LEDs on outside help novice end users at your
clients' sites aid in over-the-phone diagnosis with Small Business
Server systems integrators and computer resellers.
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Because of their modularity, external modems are
much easier to troubleshoot and replace.
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