Remote Client/Server Applications

Since end user support is so crucial for most Microsoft Small Business Server installations that computer resellers and systems integrators do, let's talk about the end user perspective and specifically remote client/server applications.

When installing Small Business Server remote client/server applications that will be run over the Remote Access Service (RAS), it's always best to perform the initial installation while the users' computers are physically connected to the Small Business Server LAN. 

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By having the clients locally connected to the Small Business Server system during installation, the Small Business Server clients can leverage the automation and customization of Setup Computer Wizard (SCW), just like the client workstations that are permanently situated in the office.

In the event the desktop or notebook does not have an installed Ethernet network adapter, most Small Business Server computer resellers and system integrator  find that the minimal cost a basic 10/100BaseT Ethernet network adapter is more than justified by the tremendous time-savings offered by Setup Computer Wizard .

In fact, you may actually be unwittingly performing an additional value-added service for clients as their home PC's, once outfitted with Ethernet adapters, are now ready to connect up to a broadband Internet access broadband offerings, such as a cable modem or DSL.

In the event that you've exhausted all possibilities and cannot install the client applications using Setup Computer Wizard, chapter 22 of the Microsoft Small Business Server Resource Kit walks you through manual configuration steps of "Setting Up Remote Client Computers" with remote client/server applications.

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