Remote Access Server Planning Tips

As the overseer and architect of your clients' Small Business Server network, you'll need to think through many issues related to the Remote Access Server functionality. To help work through this planning process, consider the following Remote Access Server planning tips.

In order to assess the number of modem ports required for the Remote Access Server and whether or not modems can be shared across applications, consider:

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Evaluate how the outbound Remote Access Server for Internet Access is being configured. 

For example, will your client have a modern broadband or other permanent, high-speed Internet access connection? Or will the Remote Access Server have to provide dial-up Internet access?

If using the Remote Access Server is being used for dial-up Internet access through Proxy Server, how often during the day are end users connected for Web browsing or Winsock applications (Outlook, Outlook Express, etc.)?

Note: If your clients' end users are “typical”, they may be connected most of day to the Internet through a Web browser or other Winsock applications. If so, this basically means this modem and analog line will not be available for other purposes. So plan the Remote Access Server accordingly.

Look at inbound Remote Access Server needs.

For example, how often will end users be dialing into the Small Business Server? How many end users will have dial-in capability to the Remote Access Server portion of Small Business Server? How long does a typical dial-up session with the Remote Access Server last? For even a small number of Remote Access Server-capable end users dialing in from home or on the road will dictate dedicating at least one modem to inbound Remote Access Server functions.

The goal of any  Remote Access Server rollout is usually to make end users’ “on the road” experience, as similar as possible to their in the office experience. Although bandwidth will dictate slower speed, the performance still needs to be “acceptable.” So be sure to take this into account.

Look at whether direct-dial  Remote Access Server access is required.

Or whether some or all of the end users can leverage PPTP to bypass the dial-up portion of the Remote Access Server and create virtual private networking (VPN) connections with the Small Business Server. When fully-configured on clients, PPTP end users can run the same dial-up networking applications setup, just with different phone book entries and Desktop shortcuts. 

To use the PPTP-based  Remote Access Server, end users first dial into their local ISP. Then using an additional DUN phone book entry and connection, a PPTP connection is initiated through the Internet to the Small Business Server.

Note: If most end users will be connecting to the Remote Access Server through PPTP, your client only needs one or perhaps two direct-dial RAS setups with modems and analog lines. And the only reason to have these is for backup and fault tolerance when either the user’s or the full-time Internet access connection is down. PPTP doesn’t actually require a full-time connection. However, most PPTP implementations are based on servers with static IP address, registered DNS domain names, and full-time Internet access connections.

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